artis777 Privacy Policy

This Privacy Policy ("Policy") describes how artis777 ("artis777", "we", "us", "our"), the operator of the online gaming platform at artis777.cam (the "Platform"), collects, uses, stores, shares, and protects the personal data of individuals ("Users", "Players", "you") who access or use our services.

artis777 is committed to handling your personal data with integrity, transparency, and security. We operate in accordance with applicable data protection principles and maintain technical and organisational safeguards appropriate to the sensitivity of the data we process.

By registering an account, accessing the Platform, or otherwise interacting with our services, you acknowledge that you have read and understood this Policy. If you do not agree with how we process personal data as described herein, you should not use the Platform.

This Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between you and artis777. In the event of any conflict between this Policy and the Terms & Conditions on data-related matters, this Policy shall prevail.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

• "Personal Data" — any information that identifies or can reasonably be used to identify a living natural person, directly or indirectly. This includes name, email address, phone number, IP address, payment details, and device identifiers.
• "Processing" — any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, transmission, alteration, or deletion.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. artis777 acts as Data Controller for the personal data of registered users.
• "Data Processor" — a third party that processes personal data on behalf of the Data Controller, under contractual instruction. Our payment gateway providers, KYC service partners, and hosting providers act as Data Processors.
• "Cookies" — small data files placed on your device by websites you visit, used to remember preferences, maintain sessions, and collect usage analytics.
• "KYC Data" — identity verification documentation including government-issued identity cards, passports, proof of address documents, and selfie verification images.
• "Sensitive Data" — categories of personal data warranting heightened protection, including financial information, identity documents, and data relating to responsible gambling disclosures.

The categories of personal data artis777 may collect from or about you are set out in the table below:

We do not intentionally collect special category data (such as racial or ethnic origin, religious beliefs, or health information) unless it is voluntarily disclosed by you in the context of a responsible gambling disclosure or a specific support interaction.

artis777 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or updating your account settings.
• Automated technologies: Data collected automatically when you access the Platform, including IP addresses, device identifiers, browser fingerprints, cookies, and session logs. This data is collected via our web analytics and security monitoring systems.
• Payment processors: Financial transaction data received from third-party payment processors (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and USDT TRC20 gateway providers) in connection with deposits and withdrawals.
• KYC and identity verification providers: Data received from our contracted KYC service providers who assist in verifying the identity, age, and address of Players during the verification process.
• Third-party sources: In limited circumstances, artis777 may receive data about you from fraud prevention databases, AML screening services, or publicly available sources to supplement our own records for the purposes of legal compliance and platform integrity.

artis777 processes your personal data for the following purposes:

• Account creation and management: Creating your account, verifying your identity and age (21+), maintaining accurate account records, and managing account communications.
• Service delivery: Processing deposits and withdrawals in MYR, operating the gaming platform, managing bets and game outcomes, and administering loyalty and bonus programmes.
• KYC and regulatory compliance: Verifying identity documents, age, and source of funds in compliance with anti-money laundering (AML) obligations and applicable regulatory requirements.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, unauthorised account access, collusion, and other prohibited conduct on the Platform.
• Responsible gambling: Administering self-exclusion requests, enforcing deposit limits, issuing reality-check reminders, and monitoring for indicators of problem gambling behaviour in order to protect Player wellbeing.
• Customer support: Responding to support enquiries, resolving account disputes, and maintaining communication records for quality assurance and training purposes.
• Platform improvement: Analysing aggregated and anonymised usage data to understand how Players engage with the Platform and to prioritise product improvements, new game integrations, and feature development.
• Marketing communications: Sending promotional offers, deposit bonus notifications, and festival-themed promotions (such as Hari Raya, Chinese New Year, and other Malaysian festive season campaigns) to Players who have opted in to receive such communications. You may unsubscribe at any time.
• Legal obligations: Retaining transaction records, fulfilling regulatory reporting requirements, and responding to lawful requests from authorities.

artis777 processes your personal data on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and artis777, including account management, deposit and withdrawal processing, and service delivery.
• Legal obligation: Processing required to comply with legal and regulatory obligations, including KYC verification, AML reporting, and record-keeping mandated by applicable law.
• Legitimate interests: Processing for artis777's legitimate business interests, including fraud prevention, platform security, technical improvement, and responsible gambling monitoring — where such interests are not overridden by your fundamental rights.
• Consent: Where processing is based on your freely given, specific, informed, and unambiguous consent — such as the receipt of marketing communications or the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

artis777 uses cookies and similar tracking technologies on the Platform. Cookies serve several functions: they maintain your login session so you don't need to re-authenticate after every page load; they store your preference settings such as language and display options; and they provide anonymous, aggregated data that helps us understand how Players use the Platform.

The cookies we use fall into the following categories:

• Strictly necessary cookies: Essential to the operation of the Platform. Without these cookies, core services — such as maintaining your authenticated session and processing transactions — cannot function. These cookies cannot be disabled.
• Functional cookies: Remember your preferences and settings to provide a more personalised experience. These are not essential but improve usability.
• Analytics cookies: Collect anonymised data about how Players navigate the Platform, which pages are visited most frequently, and where users encounter issues. This data helps us continuously improve the Platform experience.
• Security cookies: Help detect and prevent fraudulent activity, bot activity, and other security threats on the Platform.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform effectively. For detailed guidance on managing cookies, refer to your browser's official help documentation.

artis777 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes under any circumstances. We may share personal data with the following categories of third parties, strictly on a need-to-know basis and subject to confidentiality obligations:

• Payment processors: Data shared with payment gateway providers (including those handling Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX transactions) solely to process your financial transactions. These providers are contractually required to process data only for payment-related purposes.
• KYC and identity verification providers: Identity document data shared with contracted KYC service providers for the purpose of verifying your identity and age. These providers are prohibited from using your data for any purpose other than the verification task assigned.
• Game software providers: Limited technical data (such as session tokens and game result data) may be shared with licensed game studios and live casino operators whose titles are available on the Platform for game operation and RTP monitoring purposes.
• Cloud hosting and infrastructure providers: Data is stored on secure cloud infrastructure. Our hosting providers act as Data Processors and are contractually required to implement appropriate security measures.
• Fraud prevention and AML services: Transaction data and account identifiers may be checked against fraud prevention databases and AML screening tools to detect prohibited activity and meet compliance obligations.
• Legal and regulatory authorities: artis777 will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by law, court order, or in response to a lawful investigation. artis777 will notify affected users of such disclosures where permitted by law.

artis777 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and the Platform.
• AES-256 encryption for sensitive data at rest, including KYC documents and financial records.
• Role-based access controls that restrict employee access to personal data to only those with a business need.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Regular penetration testing and vulnerability scanning by qualified third-party security specialists.
• Automated anomaly detection and real-time security monitoring to identify unusual access patterns or potential breaches.
• Formal information security policies and mandatory security training for all staff who handle personal data.

While artis777 takes every reasonable precaution to protect your data, no security system is entirely impenetrable. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you in accordance with our breach notification obligations.

You play an important role in keeping your account secure. Never share your password with anyone, use a strong and unique password for your artis777 account, and enable two-factor authentication (2FA) from your Account Security settings.

artis777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of 5 years following account closure, in compliance with AML and financial record-keeping obligations.
• KYC documents: Retained for a minimum of 5 years following account closure or the completion of the last transaction, as required for regulatory compliance.
• Financial transaction records: Retained for a minimum of 5 years following each transaction, in compliance with applicable financial regulations.
• Customer support communications: Retained for 2 years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Marketing preference data: Retained until you withdraw your consent to receive marketing communications, at which point your preferences are updated and no further marketing is sent.
• Anonymised analytics data: Aggregated and anonymised usage data that cannot be linked to an individual may be retained indefinitely for platform improvement purposes.

Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with artis777's data destruction procedures.

Subject to applicable law, you have the following rights in relation to your personal data held by artis777:

• Right of Access: You have the right to request a copy of the personal data artis777 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data is corrected without undue delay. For account details such as email address and phone number, you may update these directly in your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, you have withdrawn consent, or you object to processing. Note that this right is subject to artis777's legal obligations to retain certain data (e.g., for AML compliance), which may prevent full deletion.
• Right to Restriction: You may request that artis777 temporarily restricts the processing of your data while a rectification request or objection is being assessed.
• Right to Data Portability: Where processing is based on your consent or contract performance, and is carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. Objections to direct marketing will always be honoured immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please contact artis777 via the contact details provided in Section 15 of this Policy. Requests will be acknowledged within 3 business days and fulfilled within 30 calendar days, subject to identity verification.

The artis777 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our registration and KYC process.

If artis777 becomes aware that personal data has been collected from a person under the age of 21, all such data will be immediately deleted and the associated account will be permanently closed. Any deposits made by the minor will be returned subject to identity verification.

artis777 operates with the assistance of service providers — including cloud infrastructure, KYC verification, and payment processing partners — who may be located outside of Malaysia. As a result, your personal data may be transferred to, stored in, or processed in countries other than your country of residence.

Where personal data is transferred internationally, artis777 ensures that appropriate safeguards are in place to protect your data at a standard equivalent to or exceeding the level of protection provided in Malaysia. These safeguards may include contractual data protection clauses, the selection of service providers in jurisdictions with recognised adequate data protection standards, and technical encryption of data in transit and at rest.

artis777 does not transfer personal data internationally beyond what is necessary for the delivery of our services, and we do not transfer data to jurisdictions known to have inadequate data protection frameworks without supplementary safeguards in place.

artis777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. The updated Policy will be published on this page with a revised "Effective Date" and "Version" number at the top of the document.

Where changes are material — meaning they substantively affect your rights or how your data is used — artis777 will notify registered Players via their registered email address prior to the changes taking effect. For minor amendments that do not materially affect your rights, we may update the Policy without advance individual notification.

Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed of how artis777 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or artis777's handling of your personal data, please contact our Data Support team using the details below. We are committed to addressing all privacy-related communications professionally and promptly.

When submitting a data rights request, please include your registered username, the specific right you wish to exercise, and any relevant details to help us locate and process your request efficiently. Identity verification will be required before any data is disclosed or deleted.

For questions about our gambling terms, please refer to our Terms & Conditions. For information on responsible gambling tools and support resources, please visit our Responsible Gambling page. General product questions are answered on our FAQ page.